How to submit a DMCA notice to us
Content Trackdown respects the intellectual property rights of others and expects users of our platform to do the same. If you believe that content hosted, indexed, or surfaced through our service infringes your copyright, you may submit a notice in accordance with the Digital Millennium Copyright Act (DMCA).
Notices should be sent in writing to our designated DMCA agent (see contact details at the end of this policy). We accept notices by email and by postal mail.
Required information
To be effective, your notice must include the following:
- A physical or electronic signature of the copyright owner, or a person authorized to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing, with sufficient detail to allow us to locate it (URLs are preferred).
- Your contact information, including name, address, telephone number, and email address.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on their behalf.
What we do with valid notices
Once we receive a notice that meets the requirements above, we will:
- Acknowledge receipt of the notice, typically within one business day.
- Take down or disable access to the allegedly infringing material expeditiously.
- Forward a copy of the notice to the user who provided the material, where applicable.
We may, in our sole discretion, request additional information or clarification before taking action. Submitting false or misleading notices may result in legal liability for the sender.
Counter-notices
If you believe that material was removed in error or that you have the right to use the material, you may submit a counter-notice. A counter-notice must include:
- Your physical or electronic signature.
- Identification of the material that has been removed and its prior location.
- A statement, under penalty of perjury, that you have a good-faith belief that the material was removed as a result of mistake or misidentification.
- Your name, address, and telephone number, and a statement consenting to the jurisdiction of the federal court in the district where you reside (or, if outside the United States, any judicial district in which we may be found).
Upon receipt of a valid counter-notice, we will forward it to the original complainant. If the complainant does not file a court action within ten business days, we may restore the removed material.
Repeat infringer policy
It is our policy, in appropriate circumstances and at our discretion, to disable or terminate accounts of users who repeatedly infringe copyrights or are repeatedly charged with infringement.
We may keep records of takedown notices and counter-notices to inform decisions about repeat infringement.
Contact our DMCA agent
Our designated DMCA agent can be reached at:
Content Trackdown — DMCA Agent Email: dmca@contenttrackdown.com Mail: Attn: DMCA Agent, [Company Address]
Please do not send unrelated questions or general support requests to this address — they will be routed to our support team and may experience delays.