Privacy Policy

We collect information that you provide directly to us, information we collect automatically when you use our service, and information from third parties where applicable.

• Account information — such as your name, email address, billing details, and the credentials you use to log in.
• Content you submit — including reference media, URLs, usernames and other inputs you provide to set up monitoring.
• Usage information — pages visited, features used, search queries inside the dashboard, and approximate device and browser details.
• Communications — messages you send to support or our team, including attachments.

We may use the information we collect to:

• Provide, maintain and improve the Content Trackdown service.
• Process payments and send billing-related communications.
• Detect, investigate and prevent fraudulent or unauthorized activity.
• Communicate with you about updates, security notices and customer support matters.
• Comply with legal obligations and enforce our terms of service.

We do not sell your personal information. We may share information with:

• Service providers who help us operate the platform (hosting, analytics, payment processing).
• Platforms or recipients of DMCA notices, when necessary to act on your instructions.
• Law enforcement or other parties when required by valid legal process or to protect the rights, property or safety of Content Trackdown, our users or others.
• Affiliates and successors in connection with a merger, acquisition or sale of assets, where the receiving party agrees to honor this policy.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the service is used. You can control cookie behavior through your browser settings, though some features may not work as expected if cookies are disabled.

We may also use third-party analytics tools that collect aggregated usage data.

Depending on where you live, you may have certain rights with respect to your personal information, including:

• The right to access the information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information, subject to legal exceptions.
• The right to object to or restrict certain processing.
• The right to data portability, where applicable.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.

We retain information for as long as your account is active, and for a reasonable period afterwards in order to comply with legal obligations, resolve disputes and enforce our agreements. Specific retention periods vary depending on the type of data and applicable legal requirements.

We take reasonable technical and organizational measures designed to protect personal information from loss, misuse and unauthorized access. No system is perfectly secure, however, and we cannot guarantee absolute security.

Content Trackdown is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us so we can take appropriate steps.

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of the page and, where appropriate, notify you through the service or by email.

If you have questions about this policy or our privacy practices, you can reach us at:

Email: privacy@contenttrackdown.com